FAQ

Frequently asked questions

You have questions? We have answers!

The vast majority of quantum sites take 8-12 weeks to complete, and nano sites take 4-6 weeks to complete, while bootstrap sites take 2-3 weeks to complete.

These are a target timelines and in no way a guarantee.

Why is that? We offer UNLIMITED REVISIONS to guarantee satisfaction. You won’t find this from almost any agency.

Congrats on hitting the jackpot!

The only downside is these revisions can and do increase timeline the more they are used. Our target dates are based on 2-3 rounds of revisions, but again, you can use as many as you like to get the exact site and brand you are after!

Copywriting can add 2-3 weeks if we’re writing your site. Clients that opt out of our writing service should be prepared with their text beforehand or be ready to write once we get started.

Our UX planning stage will really help you outline what info you need to provide. Ultimately, the faster the writing is provided and designs are approved on your end, the faster your site is completed.

Yes! For an additional fee, we can write your copy for you. Our experienced writers have a background in e-commerce and conversion rate optimization.

You can also provide your own copywriting if you choose. Just be prepared with your text beforehand or be ready to write once we get started.

Our UX planning stage will really help you outline what info you need to provide.

We’ll even write your headlines at no extra charge.

No problem! Migrating your new site to a hosting provider of your choice is included at no additional cost.

Unfortunately, we cannot guarantee the same server up time and site speeds for sites hosted elsewhere.

If you need help choosing a provider, please see the list of hosts we recommend here. This list is built from the companies we have first hand experience with.

Yes! Why?
WordPress sites account for half of all sites, and Elementor is the #1 page builder for WordPress with 4 million active installs for a reason.

Never deal with shady template authors and horrible non-intuitive editing again.

Once your site is ready, you’ll find Elementor is so simple to use, anyone can do it!

Best of all, it’s open source just like WordPress itself, so you never have to worry about Elementor not keeping up with WordPress updates and crashing like many themes do.

Plus, fun new features are being added almost every week!

50% payment up front and 50% when you’re thrilled with your new site.

We offer no BS, what you-see is what you get pricing.

We never tack on hidden fees, but outside service integrations like mailchimp, calendly, etc, may charge you a small monthly fee to use their services. We wish they were free too!

We offer one month of free, premium site management after your site is launched. Once your free month is over, managed hosting is billed monthly.

Our sites include UNLIMITED REVISIONS. Yes, you heard right. Unlimited.

Our process is built based on years of experience, to bring out a site that is both beautiful and highly functional for your business.

You’ll love how easy it is to use your new Elementor website.

Your new site’s dashboard will include training videos showing you exactly how to edit the text and images of each page, make new blog posts, add new products, and even add new pages using the existing pages as templates! It’s WordPress as it was meant to be… fun and easy!

Beyond that, Elementor has a highly active community on both Facebook and Reddit willing to help others learn more about this amazing platform!

At Rivinto, we thrive on empowering businesses at all stages, but there’s something special about starting with a blank slate. Working from the ground up, we often find that we can achieve more impactful results, crafting web designs and brands that truly encapsulate a business’s vision and potential.

That said, whether you’re a fresh, budding enterprise seeking to establish your digital identity, or an established business looking to rejuvenate your brand, our team brings the same level of dedication, creativity, and strategic thinking to every project.

Our aim is always to create dynamic, effective websites and brands that resonate with your audience, wherever you might be in your business journey.

Absolutely! As part of our monthly management service, we offer more than just hosting your site.

We provide a comprehensive package that includes up to 3 hours of content updates each month. This means we’re on hand to keep your site fresh, functional, and up-to-date, whether it’s adding new content, tweaking the design, or making seasonal updates.

Our goal is to ensure your website continues to evolve with your business, without you having to worry about the technical details.

Sure!

Generally, we reserve the right to display projects in our portfolio, so if there is a need for privacy, please let us know right away and we’ll work it into our contract and sign your agreement as well.

We’re very proud of our efficient, streamlined, creative process.

It’s taken us years to fine tune the perfect method that is most effective for our clients and us.

For the full story, check out our process page here!

Unfortunately, no.

Our process is pretty comprehensive and can’t be broken into pieces.

We can use the text and any relevant images, but structurally, we would need to start from the beginning in order to guarantee the same level of quality our customers have come to expect.

We appreciate your interest, but that’s not quite our jam.

At Rivinto, we’re all about crafting complete, standout websites from scratch. Our focus is on full-scale projects where we can really flex our creative muscles.

If you’re tinkering with WordPress or Elementor and hit a snag, we totally get it – that stuff can be tricky.

For those DIY bumps, we suggest tapping into the wealth of knowledge available in the WordPress and Elementor communities. They’re a great help for quick fixes and learning curves!

Branding is a very broad topic, almost as broad as marketing itself. For a more well rounded education, we recommend the book ‘22 Immutable Laws of Branding‘.

We focus on the visual identity portion of branding. Many clients, especially the startups, do not have clear visual guidelines. Other clients come to us with their brand style guides already in hand. In other cases, an organization may be ready for a fresh new look as tastes and target markets change over time.

For this reason, we have found it simpler to include branding for each website we create. It’s like two services in one. Sweet!

We will help you choose and create a cohesive brand identity including :

  • Logo or Logo Redesign
  • Typography
  • Color Palette
  • Forms, Shapes, Patterns, Textures, and Peripheral Imagery
  • Data Visualization
  • Illustrations, Icons, and Photographic Styles
  • Interactive Element Styling

We will then put all of these elements and definitions in a Style Guide for you.

We include a blog design and import existing blogs into every website we create at no additional cost.

It does not count as one of the main pages when creating a quote.

Many of our clients already have long and substantial blogs. For this reason, we migrate all existing blog content into a newly designed blog page that better matches the fresh new new site design.

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